Client Technical Support Associate / BPO / Dell Gurgaon
- Post Date:April 6, 2017
- Email Not foundPhone Number Not foundOfferd Salary Negotiable
- Career Level ExperienceExperience 0 year - 5 yearGender Both
- INDUSTRY BPO , Call Centre , ITESQualification Any Graduate
Company – Dell inte rnational services private
Designation: Client Technical Support Associate
Job Location: Gurgaon
Experience Grid: 6 Months – 30 Months experience
Job Description :
Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..
Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.
Should be open to work in rotational / night shifts in a 24 by 7 environment.
Should have an excellent communication skills.
Both side transport facility available.
Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO/ Domestic Calling experience.
Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.
MBA/MCA with relevant 6 months of work experience are eligible.
M.Tech’s are not eligible.
Interview Days-Monday- Friday
Interview dates-3rd April 2017- 7th April 2017
Interview Timings: 12 pm to 4:00 pm
How to Apply:
Interested candidates can walk In with an updated copy of resume and Government id proof at below mentioned address:
Dell International Services
Vipul Tech Square, Opposite Central Park, Sector Road
Sector-43, Gurgaon – 122002
Contact person: Ruchika Singh
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