Client Technical Support Associate / BPO / Dell Gurgaon

Client Technical Support Associate / BPO / Dell Gurgaon

  • Post Date:April 6, 2017
  • Views282
?> 1 Applications
  • Email Not found
    Phone Number Not found
    Offerd Salary Negotiable
  • Career Level Experience
    Experience 0 year - 5 year
    Gender Both
  • INDUSTRY BPO , Call Centre , ITES
    Qualification Any Graduate
Gurgaon, Haryana, India
Job Description

Company – Dell inte rnational services private

Job Overview:

Designation: Client Technical Support Associate

Job Location: Gurgaon

Experience Grid: 6 Months – 30 Months experience

Job Description :

Responsible for providing diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products

Diagnosis & resolving of the hardware problems and troubleshooting..

Verifies warranty entitlement and determines appropriate action.

Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.

Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services.

Candidate Requirements:

Should be open to work in rotational / night shifts in a 24 by 7 environment.

Should have an excellent communication skills.

Both side transport facility available.

Educational Qualifications:

Any Graduate with at least 6 months of calling experience or 12 months of Non-BPO/ Domestic Calling experience.

Any Undergraduate with at least 12 months/maximum 30 months of international calling experience can apply.

MBA/MCA with relevant 6 months of work experience are eligible.

M.Tech’s are not eligible.

Interview Days-Monday- Friday

Interview dates-3rd April 2017- 7th April 2017

Interview Timings: 12 pm to 4:00 pm

How to Apply:

Interested candidates can walk In with an updated copy of resume and Government id proof at below mentioned address:

Interview Venue:

Dell International Services

Vipul Tech Square, Opposite Central Park, Sector Road

Sector-43, Gurgaon – 122002


Contact person: Ruchika Singh